Law libraries are in the information business. To act as superior guides to this information, we must also be in the people business. We must be concerned with the people who seek our information. And we must be concerned with the people who guide those seekers to the information (i.e., our staff).
Contrary to popular belief, it's not easy to be a staff person in the rigid hierarchy of an academic law library. Particularly at a time when law libraries are facing increased budget pressures that require staff to do much more with much less. This is especially challenging with longtime staff who have seen their jobs change dramatically since they were hired. Many of these folks were not formally trained in librarianship, and they may be resistant to the flexibility needed in today's law library.
Given these challenges, how do we motivate our staff to be the very best guides to our information?
To that end, there was an enlightening program at the AALL Annual Conference in 2013 t…
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