Showing posts from February, 2018

Empirical Study Shows Algorithmic Bias in Library Discovery Layers

Discussions surrounding algorithmic bias are fairly common. We've even seen discussion of algorithmic bias in library discovery tools. Most of this discussion, though, has been theoretical. In what is purportedly the first empirical study to analyze algorithmic bias in library discovery systems, Matthew Reidsma put ProQuest's Topic Explorer to the test to review potential biases affecting results.

More and more academic libraries have invested in discovery layers, the centralized “Google-like” search tool that returns results from different services and providers by searching a centralized index. The move to discovery has been driven by the ascendence of Google as well as libraries' increasing focus on user experience. Unlike the vendor-specific search tools or federated searches of the previous decade, discovery presents a simplified picture of the library research process. It has the familiar single search box, and the results are not broken out by provider or format but…

The Information Business; The People Business

Law libraries are in the information business. To act as superior guides to this information, we must also be in the people business. We must be concerned with the people who seek our information. And we must be concerned with the people who guide those seekers to the information (i.e., our staff).

Contrary to popular belief, it's not easy to be a staff person in the rigid hierarchy of an academic law library. Particularly at a time when law libraries are facing increased budget pressures that require staff to do much more with much less. This is especially challenging with longtime staff who have seen their jobs change dramatically since they were hired. Many of these folks were not formally trained in librarianship, and they may be resistant to the flexibility needed in today's law library.

Given these challenges, how do we motivate our staff to be the very best guides to our information?

To that end, there was an enlightening program at the AALL Annual Conference in 2013 t…