Roving Reference
The new trend in libraries these days is to tear out the reference desk and make way for information stations suitable for roving reference. " Roving Reference is reference conducted outside of the reference desk. The idea here is to remove barriers between staff and patrons, and to lend assistance where patrons need it rather than having them come to a desk." The Stanford University undergraduate library sponsors information stations throughout campus as outreach. "This Fountains of Information service is a pilot roaming reference service that began during the spring quarter. The roaming reference librarian will be outside of Green Library, Monday through Friday (weather permitting), in the vicinity of the red fountain, equipped with a laptop or iPad to answer questions." When asked about the success of roving reference on the ALA Think Tank Facebook page, various librarians responded with: "Roving is very important - not only does it improve customer